Apply and move in for the chance to win 2 Suite Tickets to Barry Manilow LIVE!

Fall into Savings: Up to Two Months Free on Select Apartment Homes.*

*Restrictions apply. Additional fees/costs excluded. Ask us for complete details.

Move-In Guide

Welcome to RISE at Nocatee!
Let’s get you moved in.

We’re so glad you’ve chosen to live in our community
In this guide, you will find everything you need to get settled into your new home.

Before Your Move-In Day

To expedite your move-in process, ensure that you have paid all applicable move-in fees and the Resident Shield fee.

To receive keys to your apartment, all move-in fees must be paid. Paying online is quick and easy!

  • You can make your payments via the Resident Portal 
  • Via the Resident Portal, select “Need to Sign Up?”
  • Select “Make a Payment”
  • Add your account
  • Pay
  • An instructional email should have been sent to you following your initial lease approval. If you have any questions, please don’t hesitate to contact our team.
  1. Online with a debit or credit card: Resident Login
  2. E-check (checking or savings account)

Maintenance

To submit a regular maintenance request, please visit your resident portal online.

Requests are typically completed within 48 hours.

For after-hours maintenance emergencies, please call (904) 395-7065

Garages & Carports

Limited garages and carports are available for a monthly fee. Please contact the leasing office to ask about reserving a garage or carport.

Utilities

You will be responsible for setting up your own electricity.

Fiber Internet

Fiber Internet starts at $80/month.

Call (877) 293-2973 for help

Press 2 for Existing Customer
Press 2 for Business Customer
Then press 3 for Technical Support

Electricity

You will be responsible for setting up your own electricity. JEA Electric manages electricity. You can set up or transfer your account at jea.com.

Barry Manilow Contest Rules

Apply and move in to RISE at Nocatee between February 20, 2026 and April 14, 2026, and you’ll be automatically entered to win two (2) tickets to see Barry Manilow live in Jacksonville on April 27, 2026. Entry is simple—just submit your application, sign your lease, and complete your move-in by 11:59 PM on April 14, 2026 (one entry per household). One winner will be selected at random on April 15, 2026, and contacted using the information provided on their application; the winner must respond within 48 hours or an alternate winner may be chosen. Tickets are non-transferable, have no cash value, and offer is subject to availability and change.